THE INFLUENCE OF SALES PROMOTION, UTILITARIAN, SELF ESTEEM, AND HEDONIC MOTIVE ON PURCHASE DECISION WITH IMPULSE BUYING AND BEHAVIOR INTENTION AS VARIABLE INTERVENINGS IN SHOPEE IN GEN Z
DOI:
https://doi.org/10.62567/micjo.v2i4.1476Keywords:
Sales Promotion, Utilitarian, Self Esteem, Hedonic Motive, Behavior Intention, Impulse Buying, Purchase DecisionAbstract
This research aims to understand the influence of Sales Promotion, Utilitarian, Self-Esteem, and Hedonic Motive on Purchase Decisions with Impulse Buying and Behavior Intention as intervening variables in Shopee. The research method used is quantitative with a descriptive approach using a Likert scale. Using the SEM data analysis method. The population of this study is Shopee application users in Indonesia, especially generation Z (1997-2012), with 285 respondents taken using non-probability sampling techniques. The research results show that Sales Promotion, Utilitarian, Self-Esteem, and Hedonic Motive have a positive effect on Purchase Decision. Apart from that, Sales Promotion also has a positive effect on Impulse Buying and Behavior Intention. The implication of this research is that companies can utilize the Self-Esteem motive to improve purchasing decisions. Personalized product recommendations and price offers that match consumer preferences can be implemented to increase consumer satisfaction and trust. Implementing algorithms can help companies provide better shopping experiences, improve purchasing decisions, and strengthen consumer behavioral intentions
Downloads
References
Fitri, F. R. (2018). The Influence of web quality and sales promotion toward impulse buying behavior with openness personality as moderating variable (Study on consumer of shopee indonesia online store). Jurnal Akuntansi, Manajemen Dan Ekonomi, 20(1), 48–55. https://doi.org/10.32424/1.jame.2018.20.1.1028.
Indrawati, I., Ramantoko, G., Widarmanti, T., Aziz, I. A., & Khan, F. U. (2023). Utilitarian, hedonic, and self-esteem motives in online shopping. Spanish Journal of Marketing - ESIC, 26(2), 231–246. https://doi.org/10.1108/SJME-06-2021-0113.
Wangsa, I. N. W., Rahanatha, G. B., Yasa, N. N. K., & Dana, I. M. (2022). The Effect of Sales
Promotion on Electronic Word of Mouth and Purchase Decision (Study on Bukalapak Users in Denpasar City). European Journal of Business and Management Research, 7(2), 176–182. https://doi.org/10.24018/ejbmr.2022.7.2.1353
Kotler, Philip., Keller, Kevin,L., & Chernev,Alexander. (2022). Marketing Management. United Kingdom: Pearson Education Limited.
Prasetio., & Muchnita. (2022). The Role Website Quality, Credit Card, Sales Promotion On Online Impulse Buying Behavior. Jurnal Manajemen/Volume XXVI, No. 03, http://dx.doi.org/10.24912/jm.v26i3.922
Wangsa, I. N. W., Rahanatha, G. B., Yasa, N. N. K., & Dana, I. M. (2022). The Effect of Sales Promotion on Electronic Word of Mouth and Purchase Decision (Study on Bukalapak Users in Denpasar City). European Journal of Business and Management Research, 7(2), 176–182. https://doi.org/10.24018/ejbmr.2022.7.2.1353
Zheng, X., Men, J., Yang, F., & Gong, X. (2019). Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing. International Journal of Information Management, 48(October 2018), 151–160. https://doi.org/10.1016/j.ijinfomgt.2019.02.010
ADDITIONAL REFERENCES
Ahdia, Adi. (2023). Awal 2023, Pengunjung E-Commerce Indonesia Menurun. [online].
https://databoks.katadata.co.id/datapublish/2023/03/15/awal-2023-pengunjung-e-commerce-indonesia-menurun [19 Mei 2023]
Top Brand Awards. (2023). Komparasi Brand Index Tahun 2023. [online].
www.topbrand-award.com/top-brand-index/?tbi_year=2023&type=brand&tbi_find=shopee [15 Agustus 2023]
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Virnanda Laraswati, Indrawati

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.











