Mujito, Tika Kartika Asri, Wawan Hari Subagyo, Eidelweijs Andririnjani Putri, and Andri Catur Trissetianto, “THE INFLUENCE OF CUSTOMER SATISFACTION, CUSTOMER DELIGHT AND CUSTOMER TRUST ON CUSTOMER LOYALTY IN THE SHOPEE MARKETPLACE”, MICJO, vol. 3, no. 1, pp. 1397–1405, Jan. 2026.